Shipping:
- Orders are shipped within a period of 2 to 5 working days.
- We make sure to deliver your orders as soon as possible and with the best quality
Refunds policy:
- The customer has the right to return only while the representative is in the presence of delivery
- The representative waits for 5 minutes to check the product and confirm its condition.
- If the customer decides that the product is not suitable during the presence of the representative, the cost is paid
- Shipping, and the product is returned after the delegate leaves, refund is not allowed at all.
Exchanges policy:
- Available only in case the product is 100% healthy and in the presence of a tick
- If a customer cancels two or more orders, doesn’t receive their order, they will be required to pay via InstaPay for their next purchase to ensure sustainability.
Need help?
Contact us at Info@ce-jour.com for questions related to refunds and returns.